Frequently Asked Questions

What payment methods do you accept

  • We currently accept online debit order or EFT payments

Do I have to sign a long term contract?

  • No, you can cancel your contract any time and receive you capital balance in your account, no penalties, no cancellation costs

How do I cancel my services?

  • Call: 083 543 5980 or email support@13thchq.com

Is my money safe?

  • All client Deposits are placed in a trust account with Nedbank, clients have access to digital wallet at anytime to monitor funds and download statements

Does my money earn interest?

  • Interest of 3% is payable on balances older than 6 months.

Does the company make my bonus payments on my behalf?

  • For an additional once off fee , we are able to process payments to employees during bonus season